INTERNAL TEAM SERVICE · BENETTI’S ONLY

Terms & Conditions

Updated 3 October 2026

These terms describe use of the Pan & Plans internal Benetti’s Kitchen service. The operator is Maurizio Incardona; support and complaints: panandplans@gmail.com. The current service is for authorised Benetti’s staff only, without subscriptions or charges.

Adults-only access

Access is restricted to authorised Benetti’s team members aged 18 or over. The owner must confirm adulthood before approving a team member. Under-18s must not use the application or its AI features. This admission procedure relies on owner confirmation; it does not independently verify identity or age and does not collect a date of birth.

Purpose and access

Pan & Plans provides kitchen planning and collaboration tools. Use your own account and protect its credentials. Restaurant owners must authorise team access and remove access when it is no longer needed. Do not access another restaurant’s data, bypass permissions or share your login.

Your content

You retain your rights in content you provide. Only upload material you are entitled to use and share. The service permission is limited to storing, processing and displaying that content to operate the workspace. Restaurant owners are responsible for deciding which staff should see workplace information.

Responsible kitchen use

Check recipes, ingredient information, allergens, stock, dates and food-safety records before relying on them. The app supports your procedures; it does not certify food safety, allergen suitability or regulatory compliance. AI scan output and saved wine recommendations are suggestions that require human review. Wine pairing is intended for adult hospitality professionals; check suitability with your team. It does not confirm stock availability, dietary safety or service suitability.

Acceptable use

Do not upload unlawful content, malicious files, unnecessary sensitive personal data or another person’s confidential material without authority. Do not disrupt the service, impersonate others or attempt to evade access or storage limits.

Service operation

The internal service continues to be maintained and updated. Availability may be interrupted for maintenance, security work or provider outages. Keep independent copies of information essential to service. Offline changes can wait for reconnection while the page remains open; closing or reloading can lose changes not yet confirmed. If two users change the same field, the last confirmed change may replace the earlier one. No guaranteed uptime or recovery time is offered. AI features are available only where enabled and authorised, and their availability does not create a paid subscription.

Access changes and ending use

The restaurant owner can revoke access when a team member leaves or no longer needs the service. The operator may restrict access to address security threats, misuse or loss of authorisation. Where practical, we explain the reason and give an opportunity to raise an error; urgent security restrictions may apply immediately. Email panandplans@gmail.com to request review, export or account closure. Revocation does not automatically erase past contributions; deletion requests are handled as described in the Privacy Policy.

Fees, refunds and legal rights

There is no charge, subscription or automatic renewal for this internal team service. Future purchases require clear pricing and billing terms before payment. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law rights. Commercial pricing and billing terms will be provided separately before any future paid service is offered.

Changes and complaints

We will communicate material changes through the service or email. Changes do not retrospectively remove rights already accrued. For assistance, an access dispute or a complaint, email panandplans@gmail.com. We aim to acknowledge complaints within 7 days and respond within 30 days, explaining any delay. You may pursue applicable external remedies. These terms are governed by the laws of New South Wales, Australia, without restricting mandatory rights or any court or tribunal jurisdiction available under applicable law.

Operator and contact

Operator: Maurizio Incardona. Support, privacy and complaints: panandplans@gmail.com. Pan & Plans is currently an internal kitchen collaboration service for Benetti’s; it is not accepting paid customer subscriptions.

Consumer-rights wording refers to ACCC guidance on consumer guarantees.